Slotspalace Casino Terms & Conditions

These Terms & Conditions form an agreement between you and Slotspalace Casino in relation to your use of the website, account services and available gaming products. They apply to all visitors, registered players and anyone who otherwise accesses or uses the website. If you do not agree with any part of these terms, you must not use the website or its services.

The website is intended to be used only in locations where online gambling and access to the relevant services are lawful. You are responsible for checking the laws that apply to you before using Slotspalace Casino. Access may be restricted in some jurisdictions, and we may take reasonable steps to identify or block access where required by applicable law or regulation.

We may update these terms from time to time to reflect changes to our services, technology, legal obligations or operating practices. The updated version will apply from the time it is made available on the website, unless a different commencement date is stated. You should review this page regularly. Continuing to use the website after a change means that you accept the updated terms.

Additional terms may apply to specific games, payment methods, competitions, bonuses or other promotions. Those terms will be presented with the relevant product or offer. If a specific term conflicts with these general terms, the specific term will apply to that product or promotion to the extent of the inconsistency.

Your responsibilities

• Use the website honestly, lawfully and for your own personal entertainment.
• Provide information that is accurate, complete and kept up to date.
• Read game rules, promotional terms and payment information before taking part.
• Keep your account information and login credentials confidential.
• Notify us through the available website process if you believe your account has been accessed without permission.
• Comply with all applicable Australian laws and any other laws that apply to your use of the services.

You may only use payment methods that are available to you lawfully and that are registered in your own name, unless a different arrangement is expressly accepted. You confirm that you are authorised to use the payment method selected and that funds used for gaming are not derived from unlawful activity.

Payment transactions may be subject to processing checks, identity verification, minimum or maximum amounts, transaction fees and other conditions shown at the time of the transaction. Processing time can depend on the payment method, verification status, financial institution and other factors. We do not guarantee that every payment option will always be available.

You are responsible for entering correct payment details and for any charges imposed by your bank, card provider or payment service. We are not responsible for delays or losses caused by incorrect information supplied by you, a payment provider, a bank or a telecommunications service.

Game results are determined by the relevant game system and the rules displayed for that game. Once a wager has been accepted, it generally cannot be cancelled or changed except where required by law, a technical error or the applicable game rules. If a game is interrupted, we may investigate the event and apply the result in accordance with the relevant rules and applicable requirements.

You must not use technical tools, software, devices or methods intended to interfere with the website, influence game outcomes, gain an unfair advantage or bypass security controls. Prohibited conduct includes fraud, collusion, automated access, exploitation of errors, chargeback abuse, identity misuse and any attempt to conceal the source of funds.

Promotions and bonuses

Promotions, bonuses and other offers are subject to the specific terms displayed with the relevant offer. These may include eligibility conditions, participation requirements, expiry periods, wagering conditions, game restrictions or withdrawal conditions. You should read those terms before accepting an offer. We may refuse, withdraw or correct an offer where there has been an obvious error, technical issue, misuse or breach of the applicable promotional terms.

The website, including its text, design, graphics, software, branding and other materials, is protected by intellectual property laws. You may use the website only for personal, lawful purposes. You must not copy, modify, reproduce, distribute, publish, frame, reverse engineer or commercially exploit website content without appropriate permission.

We aim to keep website information accurate and available, but services may be changed, suspended or interrupted for maintenance, updates, security reasons, technical faults, events outside our reasonable control or legal requirements. We do not promise that the website will always be available, error-free or compatible with every device or connection.

To the extent permitted by law, we are not responsible for losses caused by interruptions, unauthorised access resulting from your failure to protect account details, inaccurate information supplied by you, third-party services or events beyond reasonable control. Nothing in these terms excludes, restricts or modifies any right or guarantee that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

Our Privacy Policy explains how personal information may be collected, used, stored and disclosed in connection with the website and its services. By using the website, you acknowledge that personal information may be handled in accordance with that policy and with applicable privacy requirements. You should read the Privacy Policy before registering or providing personal information.

Complaints and applicable law

If you have a question, transaction concern or complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. We may ask for further information to verify your identity and investigate the issue.

These terms are intended to operate consistently with the laws and mandatory protections that apply to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision at one time does not prevent it from being enforced later.